Adding or removing members

Dual membership includes two people in the same household--an adult and a child, or two adults. Family membership includes up to two adults and all dependents (age 26 and under) in the same household. To add people to your membership, everyone must be part of the same household. Visit Member Services to add or remove members from your membership.

Holds and cancellations

If you’d like to place a hold on your membership, or would like to cancel your membership—please visit Member Services or contact Customer Service.

You may place your membership on hold, which suspends in person YMCA access. To put a hold on your membership, visit Member Services or contact Customer Service. A monthly fee of $9.99 will be paid for the duration of the hold period. Annual memberships may be put on hold by paying the monthly fees of $9.99 per month up front. By placing your membership on hold, you still receive Virtual Y access through the Virtual Y membership program

Membership Cancellation Policy

To avoid being charged for the next month, cancellation requests must be submitted before the 15th of the prior month.

For example, to avoid an August membership draft, your cancellation request must be submitted no later than July 14.

How to Cancel Your Membership

You may cancel your membership at any time using one of the following methods:

Cancellations will be completed by a YMCA team member, who will document and process the request in our membership system.

Once your cancellation is processed, you will receive an email confirmation receipt for your records.

When Your Cancellation Takes Effect

Cancellation requests must be received before the 15th of the month for the cancellation to take effect at the end of that billing period.

All required payments during the notice period must be completed.

Membership access and benefits will continue through your final paid billing period. Your membership will end once the cancellation becomes effective on the 1st of the following month.

Example:

To avoid a March 1 membership draft, your cancellation request must be received before February 15.

Questions?

If you have questions about this policy or need help with your membership, please contact our Customer Service Center or visit your local YMCA branch.

Thank you for being part of the YMCA community.

Payments

You can pay for your membership with a credit/debit card, or via electronic fund transfer (EFT) from a checking account. You're automatically signed up for the next eligible draw date—on the 1st of the month. Visit Member Services or your online Community Account to change payment method.

Needs-based financial assistance for those who wish to participate in Y programs and services—from memberships to summer programs for youth—is made possible in part by generous donors and partners.

To apply

  1. Print and complete the application form
  2. Make a copy of your state-issued photo ID and your most recent Federal Tax Return, or Statement of Government Benefit Payments
  3. Bring the documents to Member Services

How it works

We’ll consider your annual income, the number of adults and dependents in your household, and then determine assistance to align with your individual situation. Our goal is to help everyone who qualifies for assistance. If your family gets assistance through the county or other agency, please let us know.

Health insurance reimbursement programs

If your health insurance provider participates in a reimbursement program, you can enjoy double-digit reimbursement on your monthly dues. Stop by Member Services for a complete list of participating insurance providers, and to get this set up.

The reimbursement is applied directly to membership dues on monthly electronic funds transfer (EFT) accounts. The reimbursement is dispersed as a check on annual memberships on a monthly basis. The reimbursement cannot exceed the total amount debit for membership for the month the debit is applied. There is a period of time between the completed month’s visits and the applied reimbursement.  Example:  If you work out 12 times in January, your visits are verified in February and the reimbursement is applied in March.

The number of required visits to the Y for reimbursement varies by insurance provider. Eligible visits are counted for attendance at Minnesota and Hudson, WI YMCA locations. Only one visit per day qualifies towards the total monthly visit count. Cancelling YMCA membership forfeits any unapplied reimbursements.

Discounts

Your membership entitles you to discounts on several YMCA programs—visit Member Services or the links below for specific discounts on programs like: